Step 1 - Install Device Agent

How to provision the agent on your machine

Creating Device Agent

In the Subrosa web application:

1. Click on Device Agent in the sidebar

2. Click Create Device Agent

3. Provide the required information and click Confirm

Downloading the Device Agent

Follow the download links on the Device Agent page for your Operating System.

Having trouble downloading the Device Agent? Contact us at [email protected]

Install the Device Agent

Once you have downloaded the file

1. Unzip the installer

   1. Double click the downloaded file and follow your Operating Systems instructions to extract the contents

2. Run the installer

If you find you do not have permission to run new programs on your organisation managed device you will need to contact your technical support or IT team for assistance.

Authenticate the Device Agent

1. Open a Terminal on your machine

   1. Guide for Windows Terminal

   2. Guide for Mac Terminal

   3. Linux (use your preferred Terminal Emulator)

2. Copy the command line from the Create Device Agent page, enter it into the terminal and press <enter>.

   1. Alternatively, you can also find the agent from the list on the Device Agent page, and click on option menu to retrieve authentication command line.

3. You will see a success message after authentication in your Terminal, once you see it you can close the Terminal

Subrosa is now installed and protecting your machine!

Having trouble? Contact us at [email protected]

Update the Device Agent

We send an email to all customers when a new version of the agent is released, to update to the new version repeat the installation steps above. The installer will see and keep your existing settings so you won't need to authenticate again.